MiSEC has announced that it has achieved Select Certification from Cisco. The Select Certification recognises Cisco resale channel partners that focus on meeting the technology and services needs of small businesses.
Edwin Musa, director: technical services at MiSEC, says: “Obtaining the Cisco Select Certification demonstrates our commitment to providing the small and medium-sized business (SMB) market with technology solutions that target their business needs.
“Through committing to certified training, maintaining quality sales and technical staff, we are geared up to deliver better customer value every time. This is yet another accolade that recognises our company’s dedication to meeting the various technology competencies that will enable us to provide efficient customer service and support.”
To earn Select Certification, MiSEC fulfilled the training and exam requirements for the Cisco Small Business Specialisation. MiSEC also met the personnel training and post sales support requirements set forth by Cisco.
The Cisco Resale Channel Program provides a framework for channel partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers.
Through the programme’s specialisations and certifications, Cisco recognises a channel partner’s expertise in deploying solutions based on Cisco advanced technologies and services.
Using a third-party audit process, the programme validates channel partner qualifications, such as technology skills, business best practices, customer satisfaction, and presales and post sales support capabilities – critical factors for customers choosing a trusted channel partner.
