QlikView has been ranked first in the customer satisfaction, performance satisfaction, production satisfaction, and considered for purchase categories among large international BI vendors in a comprehensive survey of companies using business intelligence (BI) software products.
QlikView also ranked first in competitiveness and considered for purchase among dashboard vendors and first in flexibility for the user, considered for purchase, and competitiveness among visual discovery vendors.
The BI Survey 14, conducted by the Business Application Research Center (BARC), is the world’s largest independent survey of BI end users. This was the sixth year Qlik participated in the survey and the company continued to have a strong showing of customer participation.
Of the respondents, Qlik customers use the solution for a broad range of applications with a focus on dashboards, enterprise reports, operational analysis, and visual/data discovery. QlikView is most commonly seen in both mid-market and large enterprises and more than one-third of BI managers and professionals surveyed plan to employ QlikView for big data analytics in the future.
According to BARC, customers see the ease of use and versatility of QlikView as delivering solid return on investment for their BI and analytics expenditures. Additionally Qlik has been rated as the top large international BI vendor in performance satisfaction for two years in a row.
“Qlik is ranked near to top in all of the peer groups in the business benefits KPI, making the vendor and its product set a leading driver of business value,” says Dr Carsten Bange, founder and CEO of BARC. “The ability to employ the solution to enable fast and intuitive insights into data is clearly a strength that the product brings to decision-makers across customers’ organisations. Qlik has made significant gains in this area since the last two surveys.”
Qlik is also ranked first in considered for purchase across all three categories – large international BI vendors, dashboard vendors, and data discovery vendors. This indicates that the solution is at the top of customers’ purchasing intentions.
“The results of the BI Survey 14 show not only the power of QlikView, but of our commitment to our customers. We strive to make analytics intuitive, easy to use and, at times, addictive. By outperforming the competition in key areas such as performance and user satisfaction, we show how our guided analytics solution has become a natural and vital part of customers’ business operations,” says Lars Björk, CEO of Qlik. “Now with the introduction of our newest product – Qlik® Sense – we hope to further delight our customers by providing a seamless experience for self-service visualization for all members of the enterprise.”
