With healthcare costs rising, operational inefficiency will become critical at 25% of hospitals, resulting in the development of a data-driven digital hospital strategy requiring budget in 2016.
This is according to IDC Health Insights’ IDC FutureScape: Worldwide Healthcare 2014 Predictions, which include:
* With healthcare costs rising, operational inefficiency will become critical at 25% of hospitals, resulting in the development of a data-driven digital hospital strategy requiring budget in 2016.
* By 2015, 50% of healthcare organisations will have experienced one to five cyber-attacks in the previous 12 months with one out of three attacks deemed successful, requiring healthcare organisations to invest in a multi-prong security strategy to avoid disruptions to normal operations and incurring fines and notification costs.
* Driven by the increased pressure to improve quality and manage costs, 15% of hospitals will create a comprehensive patient profile by 2016 that will allow them to deliver personalised treatment plans.
* By 2020, 80% of healthcare data will pass through the cloud at some point in its lifetime, as providers seek to leverage cloud-based technologies and infrastructure for data collection, aggregation, analytics, and decision-making.
* As a result of an increased focus on improving the consumer experience, 65% of consumer transactions with healthcare organisations will be mobile by 2018, thus requiring healthcare organisations to develop omni-channel strategies to provide a consistent experience across the Web, mobile, and telephonic channels.
* To control spiralling healthcare costs related to managing patients with chronic conditions, 70% of healthcare organisations worldwide will invest in consumer-facing mobile applications, wearables, remote health monitoring, and virtual care by 2018, which will create more demand for big data and analytics capability to support population health management initiatives.
* Building on continuing technology innovation and the increasing use of knowledge-based workflows and actionable analytics, more than 50% of big data issues will be reduced to routine operational IT by 2018, reducing the need for specialised IT resources to support big data.
* With increased dependence on external partners for outsourced services, more than 50% of health and life science buyers will demand substantial risk sharing by 2018 to ensure that service providers recognise their growing role in the process and deliver added revenues to high performers at the expense of satisfactory or lesser performers.
* As a result of increased pressures to deliver better outcomes of care more efficiently, payers will implement newer reimbursement models for 35% of their payments to providers in North America and the European Union within the next 36 months resulting in related investments in quality measurement, payment, and billing systems.
* By 2020, 42% of all healthcare data created in the Digital Universe will be unprotected but needs to be protected, as use of data and analytics continues to proliferate and more stakeholders are involved in delivery of care.
“These decision imperatives provide a road map for healthcare organisations to think about IT investments that will need to be made and the impact they will have on an organisation, all of which can be used to support the planning and budgeting process,” says Scott Lundstron, group vice-president and GM of IDC Health Insights.
“Common themes emerging from the FutureScape include the focus on consumer experience and engagement, the use of mobile and internet enabled devices, and of course, the 3rd Platform technologies.”

