Ricoh SA has won a Power of Knowledge (POK) award for having the best sales unit growth rate in Ricoh’s EMEA region, which constitutes 22 operating companies.
The local operating company achieved 162% unit sales growth compared with the previous financial year.
“We are incredibly proud because our new strategy is paying dividends,” says Jacques van Wyk, COO at Ricoh SA. “The award focuses on unit sales achieved and we have made a number of strategic enhancements to the local operating company to grow ours considerably.”
In 2012 Ricoh SA optimised its supply chain process by diverting stock management and distribution to Ricoh Europe in the Netherlands. The organisation saved R100 million that was used to create Ricoh Capital South Africa for leases or service contracts on equipment and services, to enhance infrastructure, social responsibility and local skills development.
Ricoh SA also recently launched its eight service lines that sees the local operation deploy the shift has made globally from equipment and related document imaging services supplier to IT services organisation and solutions provider. The eight service lines that include application services, business process services, communication services, IT infrastructure services, managed document services (MDS), production print services, sustainability management services, and workplace services.
The company appointed new distributors last year consisting of Rectron and Incredible Solution and Game. Each serves different and complementary markets. The new channel was created in July 2013 and by December 2013 Ricoh SA had won the award for top channel business in Ricoh’s EMEA region. Performance was measured by quantities sold, hardware revenue, consumables revenue, profit, growth and strategic channel development.
The award was made at the POK event in December in Lisbon, Portugal. POK is a Ricoh Europe event used to evaluate regional performance, launch new products and showcase new value propositions, release new strategies and showcase best practices across several service lines including communication, production and more.
