ImproChem, a leading water, energy & air solutions provider in South Africa, is improving employee productivity with a newly enhanced communications and network infrastructure from Alcatel-Lucent Enterprise.
A long-time customer of Alcatel-Lucent Enterprise, ImproChem recognized the need to upgrade its communications network to create improvements among its employees and IT group with better stability, reliability and ease of management.
Working with Alcatel-Lucent Enterprise channel partner CBX Tech, the solutions offered give an integrated network for all ImproChem employees, allowing easy and cost-saving communications between branches by making calls over
an MPLS network. Another fundamental requirement from ImproChem was for staff to be able to log onto an external server seamlessly from anywhere.
The new solution will allow employees to access internal servers securely and be more productive.
The Alcatel-Lucent Enterprise OmniSwitch 6450 and Alcatel-Lucent Enterprise OmniAccess Wireless Access solutions give ImproChem users faster access to server applications, not only improving employee productivity but also allowing employees to be mobile and manage their workload on the go. Furthermore, since many employees use terminal services, the new network facilitates the transfer of files and documents and reduces download time.
”Our mission to our clients is to be on-site problem solvers and bring technically innovative solutions to our customers’ water and process dynamic systems. Alcatel-Lucent Enterprise has helped us with this in the past. The upgrade to our system has allowed us to work more efficiently at a faster pace from one central system, beneficial for us as we have several branches in Africa,” says Ruben Naidoo, IT manager at ImproChem.
Ravin Naidu, regional director, South & East Africa, Alcatel-Lucent Enterprise, says, “Customers have learned that they can depend on Alcatel-Lucent Enterprise for innovative solutions that anticipate their technology needs. As
ImproChem was an existing client, upgrading to a state-of-the-art solution was simple, easy and cost efficient to their business.”
Michael Vorster, MD of CBX Tech says: “Communications and networking technologies are very important in all companies of all sizes, therefore it is important to choose the right technology providers. As an Alcatel-Lucent Enterprise trusted partner here in South Africa, we are able to help in easy instalment and provide after-sales support. Whenever ImproChem require support, we will be able to access their network remotely and solve any queries straight away.”
