Datacentrix, a provider of high performing and secure ICT solutions, has announced that it is the first African company to receive two Riverbed Authorised Support Partner (RASP) programme accreditations; RASP-W, which was awarded in 2012, and more recently, RASP-SD.
The RASP-W accreditation enables Datacentrix to deliver Wide Area Network (WAN) optimisation support to local Riverbed SteelHead users, while RASP-SD means that the company can deliver support on Riverbed SteelFusion, a branch converged infrastructure solution.
As a member of the RASP programme, Datacentrix is able to build closer relationships with clients and provide high-value services and support that they can leverage to get the full benefit of the Riverbed Application Performance PlatformTM, the most complete platform for location-independent computing to ensure flawless application performance and the best user experience.
In a world where application performance equals business performance, Riverbed enables organisations to embrace location-independent computing, so that business objectives – not technical constraints – drive how applications and data are delivered. Location-independent computing is the architectural flexibility to host applications and data in the locations that best serve the business, while ensuring the flawless delivery of those applications to better leverage global resources, radically reduce the cost of running the business, and maximise employee productivity.
The Riverbed Application Performance Platform enables organisations to analyse, diagnose, and resolve application and data delivery issues.
To enable its reseller partners to act as an extension of the Riverbed support organisation, Riverbed introduced RASP, a specialisation programme that allows eligible partners to provide Level 1 and Level 2 support services to their clients. The RASP programme is only available to partners that demonstrate a successful track record selling Riverbed solutions and are able and willing to provide a high standard of 24/7 Level 1 and Level 2 operational support services.
“Riverbed and its partner network are focused on investing in an entire portfolio of products to help our joint customers implement the Riverbed Application Performance PlatformTM – the only platform that can detect and cure application and data delivery performance problems before end user’s even notice,” said Nino D’Auria, vice president of channels, EMEA at Riverbed.
“Through the RASP specialisation programme, our partners benefit from being positioned to increase their bottom line and our customers benefit by working with the industry’s most qualified Riverbed partners to support their IT infrastructure.”
According to Ahmed Mahomed, CEO at Datacentrix, the local organisation’s nine-year track record with Riverbed has been characterised by a number of first-time accolades. “Not only was Datacentrix the first African Riverbed Elite Partner, but in 2012, we led the African race in receiving RASP programme certification, enabling us to join this select, invitee-only programme providing high-value support services to local Riverbed customers,” he explained.
“It is a great achievement for Datacentrix to attain another first with our latest RASP accreditation, underlining our dedicated focus on service delivery within the branch consolidation infrastructure space, in addition to the areas of WAN optimisation, network performance management and branch converged infrastructure solutions, offering customers the assurance that we are more than capable of supporting these solutions.”
