Symantec opens Customer Management Centre
Symantec has established and opened a new Customer Management Centre (CMC) to provide a world-class experience for its customers across Europe, Middle East and Africa. Symantec will make it easier for customers and partners to interact with the company by bringing...Big data is pointless without analytics
Talk of “big data” challenges is making a lot of noise. Data is growing at an almost unmanageable pace. In fact, data types and sources of all kinds – from enterprise resource planning or software, server logs and social media, and even unstructured data from voice...CA Technologies integrates with Samsung Knox
CA Southern Africa has unveiled CA Technologies’ solutions aimed at securing the mobile enterprise and accelerating innovation to capture growth in the global mobile economy. CA Mobile Device Management (CA MDM) is to be compatible with Samsung Knox – Samsung’s...Avoiding the common failure points of ITSM
Many organisations embark on service management improvement programmes, particularly with regard to IT service management (ITSM), only for the projects to fail to deliver the anticipated benefits, says Edward Carbutt, executive director at Marval South Africa. This...