Customer experience key focus for CIOs
With consumers engaging more directly with businesses through mobile and social media, more than 60% of chief information officers (CIOs) will focus more heavily on improving the customer experience and getting closer to customers, according to a new report released...Huge growth for regional tablet shipments
Shipments of PC tablets into the Middle East and Africa (MEA) expanded 111% year-on-year in the final quarter of 2013, according to the latest results released by International Data Corporation (IDC), with the overall MEA tablet market reaching a total of 3,45-million...MEA infrastructure spend to reach $3,47bn
IT infrastructure spending, comprising storage, server and enterprise networking equipment, in the Middle East and Africa (MEA) is forecast to reach $3,47-billion, a 4,1% increase from 2013, according to Gartner. “CIOs in the Gulf are beginning to prepare their...How to retain top talent
One of the most urgent issues for organisations in 2014 will be how leaders can effectively target, nurture and advance top talent in their organisations – and there is a new emphasis on the demand for the right kind of talent. In a recent article by Sylvia Ann...