Big Blue blows big data speeds

IBM says it has achieved a new technological advancement with a lab prototype that will help improve Internet speeds to between 200Gbps and 400Gbps at extremely low power. The speed boost is based on a device that can be used to improve transferring big data between...

Customers happy? Depends who you ask

Every business strives to deliver a great customer experience, but how much room exists for improvement? Surprisingly, employees see more room for improvement in customer service capabilities than managers do. This is one of the key findings in a new Forrester...

Workplace bullying needs top-level focus

Employees who fall victim to abuse and bullying at the workplace have several options in terms of recourse. However, experts in the HR field believe a systematic and focused strategy of documenting incidents with the idea of discussion at top level to hold those...

Datacentrix racks up outsourcing revenue

One of the country’s leading ICT players, Datacentrix, has reinforced the success of its value-driven, services-led approach, renewing nine outsourcing contracts countrywide over the past six months – the latest of which include mining giant Exxaro, and...