Consumers demand in-car technology

In-car technology is rapidly becoming a key car-purchasing criterion, with drivers around the world twice as likely to choose a car based on in-vehicle technology options than its driving performance. This is among the findings of an Accenture survey of more than 14...

Dexter attack highlights SA payment threats

The variant of the Dexter virus – malware that attacks point-of-sale (POS) devices – which has resulted in financial losses for both South African banks and consumers highlights the importance for local businesses to utilise secure virtual private networks (VPNs) that...

Mobile apps drive flow of personal data

By 2017, mobile apps will be downloaded more than 268-billion times, generating revenue of more than $77-billion and making apps one of the most popular computing tools for users across the globe, according to Gartner. As a result, Gartner predicts that mobile users...

Amazon tops in customer experience

Amazon.com has secured the top spot in Forrester’s annual Customer Experience Index (CXi), which measures and ranks the customer experience of 175 large US brands, based on a survey of 7 500 US consumers. Amazon (specifically as a consumer electronics...

CMOs set to increase B2B marketing

B2B marketing executives expect budgets to increase by 6% on average in 2014, with a total of 32% of recent Forrester/BMA joint survey respondents expecting some budget increase in the next year. But, despite this cautious optimism, notes Forrester VP and principal...