Nedbank taps IBM to analyse social media
Nedbank is using IBM’s predictive analysis solutions to improve the customer experience and provide more responsive realtime services. As a result of this technology implementation, the bank has reduced social media monitoring costs by over R1-million rand a year...IT spending on track for 2014 increase
Worldwide IT spending is projected to total $3,8-trillion in 2014, a 3,1% increase from 2013 spending of $3,7-trillion, according to the latest forecast by Gartner. In 2013, the market experienced flat growth, growing 0,4% year-over-year. Spending on devices...Emerging markets to drive PC, mobile growth
Worldwide combined shipments of devices (PCs, tablets, ultramobiles and mobile phones) are projected to reach 2,5-billion units in 2014, a 7,6% increase from 2013, according to Gartner. Among the operating system (OS) market, Android is on pace to surpass one billion...World GDP on upward trajectory
In 2012, gross world product increased to just over $83-trillion, a 4,85% increase over 2011. On the surface, this metric supports the argument that the worst of the global recession is in the past; however, the economy continues a pattern of slowing growth rates...