SnapServer XSD 40 available from DCC
With a small desktop footprint, the SnapServer XSD 40 is the new member of Overland’s scalable SnapServer Series of network attached software (NAS) servers. Available from distributor Drive Control Corporation (DCC) the SnapServer XSD features SnapServer Manager...Blended diallers drive efficiencies
Contact centres, especially outsourced ones that provide services to a multitude of customers, face the challenge of balancing resources and technology between the two main types of service – inbound and outbound, says Marco van Biljoen, executive head: Gauteng and...Ricoh named most ethical company again
Ricoh has been recognised, for the sixth time, by the Ethisphere Institute, the global organisation that defines and advances the standards of ethical business practices, as a 2015 World’s Most Ethical Company. The World’s Most Ethical Companies designation recognises...IT firms need trusted advisor status
IT service providers, systems integrators and partners need to up their game to become trusted advisors to their clients — or risk stagnating, says Warren Olivier of Veeam. “As the world of information technology gets more complex, clients want trusted partners...