Moving to enterprise data quality
Data continues to increase at an exponential rate, presenting organisations with a host of new challenges, not least of which is managing the quality of these significant volumes of information, says Gary Allemann, MD at Master Data Management. Continually expanding...Mobility beyond the device
Over the past 24 months there has been a veritable tempest surrounding the rise of the cloud. From cloud-lovers to cloud-haters, the debate has rumbled back and forth on the likes of security, sovereignty and sustainability, says Ashton Steyn, CTO and cloud...Losing the fight against malware
Cyber attacks are growing in frequency and sophistication. Traditional security systems and protocols are no longer successfully protecting businesses against cyber-attacks. Governments, organisations and industry need to come together to formulate a new approach to...Self-service may do businesses a disservice
The effects of the global recession was keenly felt in call centres, with managers and IT under increasing pressure to lower costs, but some of the tactics may be doing more harm than good, says Jed Hewson, director of 1Stream. Staff costs are, of course, the most...