Who calls the shots in the call centre?
Call centre managers and MDs are finding that they can no longer rely solely on their IT managers to make the call when it comes to choosing the right technology for their business, says Jed Hewson, director of 1Stream. “We’ve seen a shift in the decision-making...Sophos releases Mobile Security 3.0
Sophos has introduced Sophos Mobile Security 3.0, the latest version of the company’s free, full-featured mobile security and antivirus application for Android. As more consumers and businesses purchase Android smartphones and tablets, applications are now associated...Mitsumi scoops distributor award
Mitsumi Distribution, one of the largest technology and consumer electronics distributors in Africa, won the ICT Distributor of the Year award at this year’s CIO 100 Annual Symposium and Awards Competition held in Kigali, Rwanda. The gala dinner, which was graced by...Physical infrastructure and computing trends
In technology, a change in one area often requires an upgrade in another. Similarly, says Schneider Electric, a specialist in energy management, computing trends have a ripple effect on customers’ IT infrastructure and, as such, new trends like virtualisation/ cloud...