Secure information is good governance
In an increasingly regulated world, all companies today have to take a long hard look at the way information resides within their organisations, who has access to it, and more importantly, whether it leaves them open to operational and security risks. These concerns...Research shows BI is rarely implemented
For more than 20 years, adoption has been the key hurdle in the business intelligence (BI) industry. Average BI usage is only about 10% to 20%, says Johan Jurd, MD of InfoBuild, representing Information Builders in SA. Every business is at some stage involved in some...Call Cabinet Version 8 released
Historically, call logging may have been considered a luxury. However, as a result of increasing customer demands for higher standards of service and support, coupled with the challenges of corporate liability and regulatory compliance, cost-effective and reliable...How tech is changing the way businesses talk
Networked-based communications – or Voice over IP (VoIP) – is responsible for a radical overhaul of the role of the business PBX. Previously a mere utility that switched voice calls, today’s IP-PBX offers unprecedented efficiencies, flexibility and functional variety,...