Interactive grows customer service in Africa
Interactive Intelligence is launching a year-long campaign to educate African enterprises on customer service best practice. Through a series of Webinars and in-house seminars, Interactive Intelligence aims to help African businesses improve their customer experience...Panasonic introduces Toughbook, Toughpad
Syntech, a South African based IT hardware distributor, and Panasonic, one of the largest electronic product manufacturers in the world, have announced the launch of the Toughbook and Toughpad at a media and reseller get-together on Thursday. The new Toughbook and...Strong social media passwords are key
Last week (23 April), the Twitter account of the Associated Press (AP) news agency was hacked and subsequently sent out a hoax tweet reporting that President Barack Obama had been injured in an explosion in the White House. Within seconds, Wall Street was in panic...MITSUMI wins at BoICT Awards Nigeria
The fourth Annual Beacon of ICT Awards 2013, the annual industry-wide celebration of deserving talents, contributions and commitments to the growth of the ICT industry, was held on Saturday, 20 April 2013 at the Eko Hotels and Suites, Lagos, Nigeria. MITSUMI...