No bridging the digital divide

Despite efforts in the past decade to improve information and communications technologies (ICT) infrastructure in developing economies, there remains a new digital divide in how countries harness ICT to deliver competitiveness and well-being. This is according to the...

More to fear from Bitcoin malware

Threats posed by the Bitcoin malware go well beyond initially-reported Skype and Bitcoin mining. And about 350 000 users are at risk, having unwittingly downloaded the malware through Skype and Gtalk. This is according to Cyberoam’s Threat Research Labs (CTRL), which...

CRM markets shift to mobile apps

Significant shifts will occur in the customer relationship management (CRM) market in the next two years. Gartner predicts mobile CRM apps available for download on app stores will grow to over 1 200 by 2014 from over 200 in 2012. More than 50% of total CRM software...

Managed unified comms a reality

By 2015, between 34% and 42% of large enterprises will seriously consider procuring unified communications and collaboration (UCC) applications as a premise-based, but managed, service. While businesses should not ignore cloud options – particularly as more become...

Retail sales disappoint in Q1

Trading conditions continued to deteriorate and the growth in retail sales volumes slowed further during the first quarter of 2013, according to results from the latest Ernst & Young/Bureau for Economic Research (BER) Retail survey.  Derek Engelbrecht, retail and...