Moving from systems to service management
As corporate networks become more complex, IT departments need to evolve from managing equipment to managing services. This requires monitoring service delivery from an end-to-end perspective and finding ways to anticipate problems before they happen. Emerging...Marval achieves ISO/IEC recertification
IT service management (ITSM) innovator Marval has once again successfully passed the latest ISO/IEC 20000:2011 audit, the worldwide standard for ITSM. The company has now held this certification since its introduction in 2005. The compliance requirements for ISO/IEC...IT spending set to pick up
Worldwide IT spending is projected to total $3,8-trillion in 2013, a 4,1% increase from 2012 spending of $3,6-trillion, according to the latest forecast by Gartner. Currency effects are less pronounced this quarter with growth in constant dollars forecast at 4% for...DoS attacks make a comeback
Despite lurking in the shadows for nearly a decade, denial of service (DoS) and distributed denial of service (DDoS) attacks are resurgent. Several high-profile assaults on the world’s leading financial firms and other industries have recently been experienced....