BI-Blue receives SAP Silver Partner status

BI-Blue Consulting, a member of the PBT Group, has been awarded Silver Partner status through SAP. This status compliments its recognition as a value-added reseller (VAR) for SAP to ensure BI-Blue Consulting is able to deliver further value-added services on SAP to...

Service sucks, say customers

Customers experience continued frustrations with companies’ customer service, so much so that more than four in 10 (46%) say they do not experience issue resolution when contacting customer care. This is one of the findings of a new survey by Aspect Software,...

Post Office gets to grips with backlog

The South African Post Office has reduced the mail backlog − which has resulted in a revenue loss of R97-million and R6-million in overtime − and anticipates clearing the remainder of the backlog within a few working days. “The organisation has been working tirelessly...

Spammers back to work in February

After a lull of several months, spammers stepped up their activity in February. According to Kaspersky Lab data, the proportion of spam in e-mail traffic grew by nearly 13 percentage points and averaged 71% for the month, higher than the average for January and the...