Hosted models boost customer service
Many businesses and call centres have come to wrap their heads around the concept of hosted technology, where a provider offers the customer affordable, pay-per-use access to technology, along with ongoing support and service, says Jed Hewson, director of 1stream. ...The pros and cons of big data
The opportunity to harvest insights from big data, much of which is marketable or can generate income, is obvious gold up for grabs, says Mervyn Mooi, director at Knowledge integration Dynamics (KID). Besides that, the transition of data or information from a...IT asset management improves audit success
Effective IT asset management can help all tiers of government departments to have a clear view of their IT assets. This can help a department to have no unexplained variance between the lists of IT assets purchased against the actual assets that can be accounted for...McAfee announces portfolio expansion
McAfee has announced its strategy for building upon Security Connected, the framework in which security products and services work together to safeguard businesses with better protection from new types of attacks. McAfee will expand its current broad portfolio...