CommProve wins Safaricom contract
Safaricom, Kenya’s leading mobile operator, is looking to CommProve to improve its subscriber network quality of experience. As part of the agreement, CommProve will deploy its next generation network monitoring solution, CommProve NetLedge across Safaricom’s network....Mobile operators to focus on customers
Visionary companies in the mobile telecommunications space are beginning to look at how they can set themselves apart by managing and optimising their customer service to retain and expand their subscriber base. 2013 is likely to be the year of customer experience in...The connected workplace
Over time, digital technologies have shaped new behaviours and raised the basic human need for connection to a level that demands continual satisfaction. For the workplace in particular, this trickle-down effect has not been a simple shift. As the popular platforms,...MAM solves digital archiving challenges
The digital data explosion is a well-documented phenomenon, and one that affects many different industries and areas of business, including the broadcasting sector, says Steve Lauter, sales manager, Jasco Broadcast Solutions. Apart from increasing volumes of data,...