Mobility changes customer relationships
Emerging technologies have enabled companies to collect, store and analyse customer information in ways that have greatly improved their ability to attract and retain customers. Enterprises can practice effective customer relationship management (CRM) by using...Africa is linking up nicely, says Q-KON
Innovative solutions, more focused service delivery and better understanding of the connectivity market are just some of the reasons why Africa is attracting the attention of more service providers. The surge in mobile use within emerging markets across Africa and...DiData positioned as Leader by Gartner
Dimension Data, the $5,8-billion global specialist IT solutions and services provider, has announced it has been positioned by Gartner in the Leaders Quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services (COPS) 2012 report. Compiled...CES: Mobile rules at Intel
Intel has outlined a plan to accelerate new mobile device experiences across the company’s growing portfolio of smartphone, tablet and ultrabook offerings. The announcements included a new smartphone platform for emerging markets, details on a forthcoming 22nm...