Customer experience a key concern
The unhappy customer – to most companies, this is the worst possible business outcome. How about the indifferent customer? If the customer is king, then surely logic should follow that the customer’s experience, and by association their feelings toward your business,...Innovation, investment drive Wyzetalk growth
When Wyzetalk started as a tech project in 2011 born out of frustration at the limiting features of social business software available, nobody envisioned the rapid successes it would achieve. IDC estimates that by 2016 the size of the global social and collaboration...IT changes focus in IoT world
Hicham Abdessamad, executive vice-president, Global Services, Solutions and Support at Hitachi Data Systems (HDS) talks about cloud transformation and data expansion driving the need for businesses to embrace a new strategy. The cloud transformation and exponential...Solutionsonsite offers Agile training for business
Specialist Cape Town-based Agile training company Solutionsonsite has announced a first-of-its-kind course for business professionals involved in managing Agile software development requirements. Designed with business analysts, product owners and other key team...