Start-up addresses youth unemployment
A South African start-up hopes to address South Africa’s youth unemployment. South Africa has the third highest unemployment rate in the world for people between the ages of 15 to 24, according to the World Economic Forum (WEF) Global Risk 2014 report. The report...FoneWorx moves to the main board
The JSE has formally approved the transfer of FoneWorx’s listing from the Alternative Exchange (AltX) to the Technology Hardware and Equipment sector of the Main Board of the JSE, with effect from the commencement of trade on Monday, 3 November 2014. In addition, the...African voices on poetry Web site
The voices of Africa and the African diaspora can now be easily accessed via smart- and feature phones on a new site: www. badilishapoetry.com. The Badilisha Poetry X-Change formed its distinctive online platform in 2012, and now features 350 poets from 22 countries...Six customer service mistakes
Customer experience management (CEM) is a strategic process that companies should implement across the entire organisation to look after their customers. CEO of Smoke Customer Care Solutions Andrew Cook highlights some of the worst customer service mistakes companies...