Closing the ‘mobile’ gap in your DR strategy
In a data-driven business environment, disaster recovery (DR) is critical to on-going productivity and profitability, writes Fred Mitchell, software division manager at Drive Control Corporation. The ability to get back up and running quickly after any data loss...Resistance to Innovation is Futile
It stands to reason if we don’t innovate we’ll lose position because our competitors will take over our market share, writes Michael Stanleigh and Ian Huntly, CEO of Rifle-Shot Performance Holdings, official representatives of SoftExpert in South Africa . In...14 tips to make web chat work
We have seen web chat really starting to take hold in the contact centre – and not just for the younger generation. Peter Flanagan, Genesys regional director: Southern & Eastern Africa, gives 14 top tips to implement a successful web chat policy. These tips were...Acer extends reliability promise to Windows tablets
Acer announced enhancements to the”Acer Reliability Promise” by extending the programme to its Windows tablets. The scheme is targeted especially at Small/Medium Businesses/SoHo and now covers its TravelMate commercial notebook range, Veriton desktops, monitors,...