High speed fibre from iWayAfrica Uganda
Pan African telecoms operator, Gondwana International Networks (GIN), has announced that its iWayAfrica Uganda business has launched its new fibre connectivity service in Uganda. Ken Mwai, MD, iWayAfrica Uganda, says that the demand for high capacity Internet...Cultural differences in ITSM
There are two areas of culture we need to look at. The first is an understanding of the role of ITSM and the need to challenge the business perception that looks upon the IT department or division in an organisation as a separate entity rather than an integral part of...Oracle introduces new CRM solution
According to a recent IDG Enterprise report, enterprises that invest in consumerised, easy-to-use technologies experience a 56% increase in employee productivity and a 46% increase in customer satisfaction. In order to deliver that simple and intuitive experience...The importance of people in connectivity
Kathy Gibson reports from SATNAC 2014 – While technology is important in enabling transformation, it is useless unless we bring people along with it – and South Africa has an obligation to nurture its talent. This is the word from Saki Missaikos, MD of Internet...