Tax phishing season opens
With tax filing season upon us, the annual tax-related cyber fraud feeding frenzy has begun.“The SA Revenue Service, financial institutions and security firms have been issuing the same warnings every tax season for years. Amazingly, nothing has changed and people are...Retailers cannot ignore digital consumers
Retailers that fail to meet the omni-channel expectations of a growing and sophisticated digital consumer may be missing out on a major business opportunity. The vast majority of people are now digital consumers, rational and adept at using technology to filter...Nigeria needs formal contact centre body
Christopher Bell, Interactive Intelligence’s channel manager for Africa, has called for the creation of a call centre association for Nigeria and other African countries as a way of promoting a standard for call centres. He points out that such associations have...Google Play infested with malware
According to security experts, Google Play has become infested with trojanised versions of the most popular apps, where malware lies in wait to steal user information, money and data. A new report from Trend Micro’s states that more than 77% of the top 50 apps on the...