Choose the right ITSM model for a business
IT service management (ITSM) enables organisations to improve service delivery and increase customer satisfaction, says Edward Carbutt, executive director at Marval South Africa. In a world where the customer has become more demanding and discriminating than ever...Gilat Satcom grows fibre network in Tanzania
Gilat Satcom, a leading provider of satellite and fibre-based connectivity services in Africa, Asia and the Middle East, has announced additional investment in its broadband network in East Africa with the establishment of a new point of presence (PoP) in Dar es...The business case for Agile
Since the Agile Manifesto was written in the US in 2001, Agile software development methodology has become a mainstay of innovative, high-energy developers the world over. Agile methodology refers to a development process focused on iterative changes and updates, and...Phoenix distributes ABBYY solutions in SA
ABBYY and Phoenix Distribution have announced a distribution agreement for ABBYY’s SOHO-oriented OCR, PDF and linguistic software products across the South African region. “This partnership will see the two companies expanding the ABBYY brand across the African...