English proficiency boosts SA call centres
Major companies are increasingly looking to outsource their call centres to South Africa, with the country’s English premium voice quality being highlighted as one of the major drawing cards. This is according to Andrew van Niekerk, a director of Teleforge...POPI Act brings burden to businesses
There could be serious operational, financial and legal implications for businesses that actively outsource a large proportion of their operations to third party service providers, particularly some critical business activities once the new Protection of Personal...McAfee announces Mobile Security update
McAfee, part of Intel Security, has announced the latest version of McAfee Mobile Security that now enables consumers to instantly run free privacy and security scans. These scans allow users to identify apps that are over sharing personal information. It also scans...Oblivious users under threat of attack
Mobile devices and tablets are no longer used solely for communication, with social media and the development of applications that can do almost anything you can think of, these devices are being used for work, play and everything in between, says Gregory Anderson,...