Samsung offers new hospitality solutions
The hospitality industry is under constant pressure to adapt to rapidly changing economic, social and technology climates in order to deliver the highest levels of service to a mercurial market. Trends dominating the 2014 landscape for this industry are not hard to...Top 10 contact centre strategies
The right staff and tools are key to contact centre success, says Martina Knappe, head of EMEA Marketing at Interactive Intelligence. With a new breed of consumer making new demands on business, contact centres are having to radically change their approach to...FortiGate launches new next-gen firewall
Adding to its already impressive lineup of high-performance enterprise firewalls, Fortinet – a global leader in high-performance network security – launched its new high-performance next-generation firewall destined to disrupt the security market. The...Sophos Cloud promotes user-based approach
Sophos has announced the latest version of Sophos Cloud, the company’s cloud-based solution for small- and mid-sized organisations wanting a simpler approach to IT security. The new version of Sophos Cloud manages Windows, Mac and mobile devices from a single console....