Planning for Web-scale IT infrastructure

Agile infrastructures demand that infrastructure and operations (I&O) managers acquire the performance management skills present only in Web-scale IT, according to Gartner. While major organisations will need to maintain and sustain their conventional...

All the leaders in the HR BPO arena

International Data Corporation (IDC) has released its 2014 MarketScape report profiling and positioning the leading providers in the worldwide human resource business process outsourcing (HR BPO) market. This new research shows that HR executives will likely move from...

FIFA World Cup gets social with new site

With the kick-off of the 2014 FIFA World Cup a month away, Sony has launched One Stadium Live – a one-of-a-kind social network site dedicated to football fans around the world. The site is hosted on Sony’s One Stadium portal site and optimised for smartphone,...

CRM software market up 13,7%, says Gartner

Worldwide customer relationship management (CRM) software totalled $20,4-billion in 2013, up 13,7% from $18-billion in 2012, according to Gartner. “High levels of end-user investment in digital marketing and customer experience initiatives were the primary...