Local cloud providers boost outsourcing
The call centre has evolved from a “transactional” department into a multi-faceted, social hub of customer service excellence and become a true differentiator for the wise business. As customer service requirements have shifted and evolved over the years,...Alcatel-Lucent brings IP routing to cloud
Alcatel-Lucent is delivering the industry’s most complete IP edge routing software portfolio built to meet the demands of any carrier cloud environment. The Alcatel-Lucent Virtualised Service Router (VSR) is an extensive suite of software applications that will allow...Salesforce partnership produces CloudSmiths
Two specialist Salesforce.com partners are merging to create a larger and experienced development house for enterprise applications based on the Salesforce.com’s enterprise platform as a service (ePAAS) solution, called Force.com. The new entity is named CloudSmiths,...Riverbed delivers Azure-certified solution
Riverbed Technology, the leader in application performance infrastructure, has announced another product from the Riverbed Application Performance Platform is now Microsoft Azure Certified. Now, customers can deploy Microsoft Azure Certified Riverbed SteelApp Traffic...CA introduces the Management Cloud
CA Southern Africa has revealed that at the recently held WORLD ’14 — CA Technologies introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver...