Companies miss out on customer engagement

Most organisations engage customers by informing, stimulating, influencing and ultimately attracting them to do business. This is closely followed by servicing them effectively and ensuring that they are satisfied, loyal and advocates of the product or service. With...

Connection Telecom celebrates 10 years

Connection Telecom, the pioneering leaders of enterprise Voice-over-IP (VoIP) communications, celebrates a decade in business this month. Growth with the market From a standing start in 2004, the company took the lead in the key hosted segment of the South African...

BCX releases annual results

Business Connexion, Africa’s largest black-owned ICT services provider, today released its annual results for the year ended 31 August 2014. The highly disruptive labour environment which prevailed in the past year in South Africa impacted a number of key sectors...

DiData named leader by Gartner

Dimension Data, the $6-billion ICT solutions and services provider, today announced it is one of six organisations worldwide that has been positioned by Gartner, in the Leaders Quadrant of the Magic Quadrant for Communications Outsourcing and Professional Services...

Cartrack to list on the JSE

Cartrack Holdings has announced that it is currently evaluating the intention to list on the Main Board of the Johannesburg Stock Exchange (“JSE”) in the Support Services sector. Cartrack, which was founded in 2001, is an established, trusted and recognised household...