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Mar 21,2020

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Get cosy with customers

by Allan Davison | Feb 17, 2014 | Customer Relationship Management, Technology Areas

Customer service is a simple concept yet so many companies are alone, it’s all about getting individuals to love your brand. This is according to Smoke Customer Care Solutions (CCS) managing director Andrew Cook. He believes at the heart of customer service lies two...

Trillium integrates with Microsoft Dynamics

by Allan Davison | Jan 15, 2014 | Customer Relationship Management, Technology Areas

Master Data Management, Trillium Software’s partner in South Africa, has recently announced Trillium’s support and seamless integration with Microsoft Dynamics Content Resource Management (CRM) 2013. The support and integration with Microsoft Dynamics CRM enables...

Trillium integrates with Microsoft Dynamics

by Allan Davison | Dec 11, 2013 | Customer Relationship Management, Technology Areas

Master Data Management, Trillium Software’s partner in South Africa, has recently announced Trillium’s support and seamless integration with Microsoft Dynamics Content Resource Management (CRM) 2013. The support and integration with Microsoft Dynamics CRM enables...

Teradata CMO launches marketing book

by Allan Davison | Dec 4, 2013 | Customer Relationship Management, Technology Areas

Teradata Corporation, the leading analytic data platforms, applications and services company, recently announced that all profits from global sales of Teradata Applications CMO Lisa Arthur’s newly published book, Big Data Marketing, will be donated to The American Red...

AccTech introduces Cloud CRM

by Allan Davison | Dec 3, 2013 | Customer Relationship Management, Technology Areas

AccTech Systems has partnered with Enterprisecloud to offer Microsoft Dynamics CRM as a cloud-based solution. Cloud CRM is now available on a ‘pay-per-month’ subscription, there are no perpetual license fees, no hardware to maintain and software upgrades are done...

Teradata conference highlights key trends

by Allan Davison | Nov 28, 2013 | Customer Relationship Management, Technology Areas

Delegates from Bytes Universal Systems and several of its key clients recently attended the Teradata Partner Conference in Dallas, Texas. The growing importance of big data was one of the key trends at the conference, which was attended by 4 500 delegates. Keynote...
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