FrontRange upgrades HEAT Service Management
FrontRange, the only provider of Hybrid IT Service Management solutions, last week announced a significant upgrade to its HEAT Service Management solution that provides a complete, closed loop lifecycle approach to centrally monitoring and managing an organisation’s...Close the marketing loop to increase sales
The ability to measure sales activity against actual marketing expenditure – commonly referred to as “closing the marketing loop” – has historically been a challenge for all retailers, decreasing the overall effectiveness of marketing campaigns. Bevan...Customer experience key for businesses
The world’s most valuable brands, such as Coca-Cola, Google, McDonalds and Apple, all have one thing in common – they recognise the crucial role of providing a consistent customer experience. As a result, South African businesses are being urged to follow suit...FrontRange announces HEAT 9.6
FrontRange is pleased to announce the general availability of HEAT 9.6. The release delivers major enhancements, including Web-based Managers Monitor and Mobile Field Support. The product has been available to all customers and partners as of Monday, 21 January. HEAT...FrontRange launches HEAT Cloud 2012.3
FrontRange, a leading provider of hybrid IT service management (ITSM) solutions, has announced the latest release of its cloud-based ITSM platform, HEAT Cloud 2012.3 which features significant enhancements in three primary areas: social IT; global and local support;...