Self-service just doesn’t fly in SA
South African organisations tempted to follow global trends towards customer self-service, by expanding their customer contact channels to include social media and mobile options, could be wasting significant funds in doing so. In general, South African consumers are...Microsoft aims for the cloud
Microsoft has debuted a portfolio of new solutions to help businesses thrive in the era of cloud computing and connected devices. In his keynote address at yesterday’s TechEd North America conference, Server & Tools Corporate VP Brad Anderson and fellow executives...Cloud drives new business growth
Companies and organisations are increasingly turning to the cloud as a strategy for business growth. According to The New Era of Hosted Services, a Microsoft-commissioned study conducted by 451 Research LLC, as they look ahead to the next two years, more than 52% of...SA excels on e-warfare stage
South African electronic warfare technology continues to make its mark in the international military arena, with home-grown self-protection systems being used by numerous defence forces around the world. A range of defence forces – including India, Malaysia, United...Rocky outlook for SA economy
The South African economy is struggling against strong headwinds in 2013, and growth could be significantly below 2%. IHS senior economist Ronel Oberholzer looks at the significant changes for South Africa’s economic outlook and the implications for investors. The...