Boost service delivery while reducing costs
Using automated image recognition it is possible for large organisations to streamline financial departments while reducing overheads believes Intervate’s Gia Thom. As a business entity grows in complexity and size, so delivering a consistent level of service and...Telkom earns ITSM certification
Telkom has obtained ISO/IEC 20000-1:2011 accreditation for its IT services management (ITSM) system relating to its Basic Hosting offering, demonstrating the Company’s proven best practice and excellence in IT management. The standard ensures companies can achieve...Fujitsu rolls out ITMaaS offering
Fujitsu has helped enterprises of all sizes and ISVs to gain greater insight into their ICT operations – supporting the modernisation of their infrastructures and their innovation of new business services – with the global availability of Fujitsu IT Management as a...Agile practices aid business growth
Many organisations today are struggling to strike the right balance between remaining flexible enough to capitalise on rapid-fire strategic challenges and still being able to meet short and long-term financial numbers, says Frank Reinelt, senior director for Northern...Marval South Africa introduces ISO Expert
Marval South Africa, a leader in IT governance and service management has introduced its ISO Expert education programme, an integrated management training programme, which consists of a series of ISO/IEC standard based courses that assist organisations to drive...