Kaseya proves efficacy of cloud-based ITSM
Kaseya, the only vendor to provide a complete IT systems management (ITSM) SaaS solution, along with an on-premises solution, has announced that UK charity and housing association, Framework Housing, is using the Kaseya ITSM solution to ensure best practice IT...Quintica unveils ITIL e-learning course
Customers looking to fast track their employees’ path to ITIL without having time out of the office in order to achieve this, can now benefit from Quintica’s ITIL Foundation E-Learning training. Quintica has answered customer’s demand for ITIL Foundation training, as...Marval introduces new Web application
Marval South Africa, a leading local provider of innovative, holistic solutions that support IT governance, risk management and service management, has recently introduced its high-speed MSM Universal Mobile App to ensure great customer service while on the move. The...Moving from systems to service management
As corporate networks become more complex, IT departments need to evolve from managing equipment to managing services. This requires monitoring service delivery from an end-to-end perspective and finding ways to anticipate problems before they happen. Emerging...Marval achieves ISO/IEC recertification
IT service management (ITSM) innovator Marval has once again successfully passed the latest ISO/IEC 20000:2011 audit, the worldwide standard for ITSM. The company has now held this certification since its introduction in 2005. The compliance requirements for ISO/IEC...