Integr8 upgrades Open Box infrastructure
Open Box, a software development consultancy comprising 120+ users, has used its ICT managed services partner, Integr8, to upgrade its infrastructure and software, and, at the same time, benefit from Software Assurance and Open Value Subscription (OVS). As a result...The benefits of managed services are clear
The adoption of managed services can enable organisations to greatly improve efficiency and lower costs, not to mention improve the security and stability of their technical environments. Gerald Naidoo, CEO of Logikal Consulting takes a look at some of the chief...Kaseya version 7.0 released
Kaseya has announced the availability of Kaseya version 7.0 of its product portfolio. This release delivers innovations across Kaseya’s core IT, cloud and mobility management solutions and provides managed service providers and IT organisations with new and enhanced...IT must learn to stand up to business
IT departments who want to make an impact on business need to find their voice, add value to the business and be clear on what their role is in their organisation. This was the overarching message delivered by global ITSM expert Delores Maxwell at a series of Quintica...Choose the right ITSM model for a business
IT service management (ITSM) enables organisations to improve service delivery and increase customer satisfaction, says Edward Carbutt, executive director at Marval South Africa. In a world where the customer has become more demanding and discriminating than ever...