Service management goes open source
OSCOSM, launched in 2013, has partnered with publicly listed German-based company, OTRS AG, the world’s leading provider of open source help desk software, which includes OTRS Help Desk and ITSM suite, OTRS ITSM. OSCOSM, a company that consults and specialises...An IT operations framework boosts growth
Rapid advancements in technology are threatening and disrupting the core business models of companies in almost every single business sector, says Shailendra Singh, business director: Africa Region, Wipro. Take, for example, a few new-age clients’ of ours in the...Marval announces Xtraction R14.1
Marval South Africa, a provider of service management (SM) solutions, education and consultancy, has recently announced the release of Xtraction R14.1 – a dashboard and reporting technology developed specifically for SM environments. This reporting tool complements a...IT automation to fast track business growth
The next wave of enterprise IT will see technology becoming more than simply an enabler of business, but something truly transformative that allows organisations to achieve ever-faster growth, says Rajat Mathur, chief sales and operations officer for Growth Markets,...Soarsoft offers HP Autonomy solution
Soarsoft Africa, a specialist of archive, migration, messaging and collaboration solutions and distributor of HP Autonomy solutions in southern Africa, has recently announced the latest HP Information Governance Services built on HP Autonomy technologies. The services...