Why the move to Windows 10 was necessary
If Microsoft fails to fix the problems that have plagued Windows 8, it could damage its PC market dominance. Warwick Business School Professor of Practice Mark Skilton comments: “Microsoft needs to be careful not to squander its market lead in the desktop market, as...New threat mimics simple game
Kaspersky Lab has detected a new mobile Trojan that targets Android devices while camouflaged as an innocent game of Tic-Tac-Toe (noughts and crosses). The Gomal Trojan collects info about the devices it infects and sends all that data to its master server. But this...SA improves contact centre allure
The South African call centre industry has matured markedly over the last 10 years, gaining in experience and knowledge. Call centres in specific sectors of the industry, such as financial services, healthcare, travel and utilities are well oiled and integrated...Orange Botswana partners with Ericsson
Orange Botswana has entered into a multi-year managed services agreement for Ericsson to manage its network operations. Under the terms of the contract, Ericsson will assume responsibility of the operational management and field maintenance of Orange Botswana’s...Top predictions for 2015 and beyond
Gartner has revealed its top predictions for IT organisations and IT users for 2015 and beyond. Gartner’s top predictions for 2015 begin to examine a shift in the age old relationships between man and machine due to the emergence of digital business. “For...