Vodacom starts multi-channel journey
Vodacom has chosen Genesys Enterprise Workload Management and Digital Channels from Genesys to provide a multi-channel customer experience. Servicing more than 30-million customers daily, Vodacom South Africa recognised a need to interact with the large volume of...ISPA says there is no implementable e-rate
South Africa’s Internet Service Providers’ Association (ISPA) has written to the Independent Communications Authority of SA (Icasa) highlighting that Icasa’s failure to finalise regulations governing the implementation of the e-rate is disincentivising the...African firms join Innotribe finalists
Innotribe has selected 60 companies out of the 370 early-stage and growth-stage start-up applicants to participate in the 2015 Start-up Challenge. Innotribe worked in close collaboration with more than 500 judges from across the financial, technology and investment...JRA work hampered by violent strikers
The Johannesburg Roads Agency (JRA) is concerned about the escalating acts of violent intimidation and damage to property of non-striking employees, and the resultant impact on its ability to maintain the city’s road infrastructure. The South African Municipal Workers...Lonehill residents get fibre to the home
More than 3 000 homes in Lonehill will be connected to a fibre broadband network in a phased approach. The Lonehill Residents Association (LRA) is working in collaboration with MTN to deploy fibre to the home (FTTH) and fibre to the business (FTTB) in the area. The...