Business analytics to see $89,6bn in 2018
In its newly published worldwide business analytics services forecast, International Data Corporation (IDC) forecasts business analytics services spending will reach $89,6-billion in 2018 and $51,6-billion in 2014, representing a 14,7% compound annual growth rate...Yes, digitalisation will disrupt your industry
Kathy Gibson reports from Gartner Symposium – So far, the industries that have been most disrupted by digitalisation have been those without a physical product: music, consulting, media. We are now seeing massive new disruptions as even physical products are...Lessons learnt from digital success stories
Kathy Gibson reports from Gartner Symposium – Digitalisation is already impacting businesses, and it’s crucial that CIOs have an understanding of how technology will fundamentally change business models, add value and drive revenue. Gartner’s Lee Weldon points...African contact centres move to the cloud
Kathy Gibson reports from Gartner Symposium – Within Africa, the contact centre has been a very slow in moving to the cloud – but that move is starting to happen. Deon Scheepers, sales operations manager: Africa at Interactive Intelligence, warns that there are...Yahsat to reach 17 more countries
Yahsat has named the manufacturing and launch partners for the company’s recently announced third satellite, Al Yah 3, set to be launched in Q4 2016. This third satellite, within a decade of operation by Yahsat, extends the company’s commercial Ka-band coverage to an...