Gamification grows customer engagement
Gamification can be a powerful tool for engagement in the digital business, according to Gartner. “While people have used badges and points as motivational tools for hundreds of years, gamification can shift this motivation to a digital environment, enabling...Telkom named Cisco cloud partner
Telkom has signed an agreement with Cisco to become the first Cisco Hosted Collaboration Solution (HCS) strategic partner in South Africa. Cisco HCS offers highly secure collaboration solutions for public, private, and hybrid clouds from partners delivering Cisco...Ericsson to boost Cairo’s networks
Ericsson has signed a three-year managed services agreement with Vodafone Egypt, to deliver network field maintenance services and improve the quality of its network in the greater Cairo area. The agreement is the first of its kind for Vodafone Egypt, which has chosen...Ricoh SA launches MDS division
Ricoh SA has launched its managed document services (MDS) division locally as it accelerates its shift to a services business model as a key growth strategy. Effective document management saves companies potentially millions of rands while also furnishing them the...Hiring still slow in Africa
Employers are still reluctant to hire new recruits, despite confidence among business leaders in Africa staying strong over the second quarter. The YPO Global Pulse Confidence Index for Africa, which tracks CEO confidence levels in the region on a quarterly basis,...