Wipro invests R3,8m in skills development
Wipro has announced an investment of R3,8-million towards skills development and job creation in South Africa. This investment will be utilised for local hiring and skills development. Wipro plans to hire 55 science and technology graduates, fresh out of university,...2015 is the year of customer obsession
Becoming customer-obsessed is one of the top five trends that will impact the contact centre industry this year, according to one of the experts at the Interactive Intelligence panel discussion. To be truly competitive today, companies have to become “customer...Service delivery platform market set to grow
Propelled by API exposure platforms and enterprise and small- and medium-sized business (SMB) services, the global market for service delivery platform (SDP) software and services grew 13% in 2014 to just under $4,7-billion, according to a new report by technology...Slow global growth for large format printers
According to new data from the International Data Corporation (IDC) Worldwide Quarterly Large Format Printer Tracker, large format printer (LFP) shipments grew 3,5% in 2014 when compared to 2013, while revenue from those shipments declined by less than -1%. Product...Hitachi expands with CBT acquisition
Hitachi Systems is to acquire Italian IT service company Cosmic Blue Team (CBT) and make it into a wholly-owned subsidiary. With this acquisition, expected to be completed by March, Hitachi Systems aims to shore up its IT services business in the IT markets in Italy...