Smartphone sales overtake feature phones

Worldwide sales of smartphones to end-users totalled 968-million units in 2013, an increase of 42,3% from 2012, according to Gartner. Sales of smartphones accounted for 53,6% of overall mobile phone sales in 2013, and exceeded annual sales of feature phones for the...

Good growth for entry-level storage in 2013

Worldwide personal and entry-level storage (PELS) shipments grew 13,6% year-over-year in 2013, finishing the year with 75,2-million units, according to the International Data Corporation (IDC) Worldwide Personal and Entry Level Storage Tracker. Annual shipment values...

Mobile PC market underperforms in Q4

Despite the strongest sequential growth in four years, the global market for mobile PCs came in below expectations in the final quarter of 2013, according to a new report from IHS Technology. Shipments of mobile PCs worldwide in the fourth quarter last year amounted...

Behind the MTN action against Icasa

MTN’s decision to take legal action against Icasa (Independent Communications Authority of South Africa) over the recently announced mobile termination rates (MTR) is a game-changing step that could have ramifications for years to come, according to Steven Ambrose,...

Big Blue blows big data speeds

IBM says it has achieved a new technological advancement with a lab prototype that will help improve Internet speeds to between 200Gbps and 400Gbps at extremely low power. The speed boost is based on a device that can be used to improve transferring big data between...

Customers happy? Depends who you ask

Every business strives to deliver a great customer experience, but how much room exists for improvement? Surprisingly, employees see more room for improvement in customer service capabilities than managers do. This is one of the key findings in a new Forrester...