Telkom goes in-house for CTO
Alphonzo Samuels, a 30-year veteran at Telkom, has been appointed as the company’s new chief technology officer (CTO) with immediate effect. Telkom group CEO, Sipho Maseko, says Samuels’ appointment is in line with its plan to completely overhaul its top leadership...Seacom restructures for future growth
Following the return of founder Brian Herlihy as Seacom’s executive director, the organisation has restructured its senior management team to tackle future growth. Herlihy says the changes to the Seacom leadership team will enhance synergies between regions and...‘Primitive’ app methods must go
It’s not only the way applications are used that is outdated, but the industry needs to make fundamental changes in the way they are developed as well. That’s the word from SAP’s member of the executive board: products and innovation Dr Vishal Sikka, who describes...SAP aims to redefine CRM software
By Kathy Gibson in Potsdam, Germany – SAP intends to be the leading CRM software vendor soon, as it offers companies an integrated experience, based on the HANA in-memory technology, that extends into the e-commerce space. Bill McDermott, co-CEO of SAP,...CRM will drive digital initiatives for years
Organisations are leveraging customer relationship management (CRM) technologies as a major part of their digital initiatives to enhance the customer experience, according to Gartner. Gartner says that demand for modern technology customer relationships is driving...