Big data can improve retail service, profits
A new operational strategy mining big data to predict when online shoppers want their weekly food shop delivered would not only improve service for customers, but also boost retailers’ profits by 4%. Retailers who offer home deliveries are often working on very tight...SARS tax incentive begins this month
The Employment Tax Incentive (ETI) initiative, devised by the Minister of Finance as part of the Wage Subsidy proposed in 2010, is being promulgated and will become effective from 1 January 2014. Developed with the objective of increasing employment for young people...Windows 9 tipped for 2015 launch
Windows 9 may ship as soon as 2015, and Microsoft is expected to open discussions about the new platform at the BUILD developer conference in April this year. According to blogger Paul Thurrott, writing on his Supersite for Windows, the new Windows version is...Consumers urged to shun counterfeit goods
A new global campaign by the UN Office on Drugs and Crime (UNODC) aims to raise awareness among consumers of the R250-billion-a-year illicit trafficking of counterfeit goods. The campaign – “Counterfeit: Don’t buy in to organised crime” – information consumers that...Online comes of age with two-track retail
Slick multi-channel retail operators offering consumers the flexibility to shop how and when they like have been the most successful this holiday season. While extreme weather in many parts of Europe and North America dampened the usual end of year shopping activity,...