Customers now drive business strategy
Despite expressing an unprecedented commitment to direct customer influence on their business decisions and operations, one-third of CEOs worry that the rest of the C-suite is out of touch with customers, according to a new IBM study. The study, entitled The...The dawning of the digital industrial age
Worldwide IT spending is forecast to reach $3,8-trillion in 2014, a 3,6% increase from 2013, but it’s the opportunities of a digital world that have IT leaders excited, according to Gartner. This results in every budget being an IT budget; every company being a...SAP, World Bank partner on African skills
SAP Africa and the World Bank have announced their intention to develop a framework for collaboration on skills development. The document was signed by Pfungwa Serima, CEO of SAP Africa, who is currently in the US for a series of meetings focused on refining synergies...New technology aims to make cities safer
A vision of safer cities that includes connected police officers, realtime crime centres, next generation patrol vehicles and an integrated communications centre was unveiled in Johannesburg today by Motorola Solutions. The company launched an array of high-tech...Online fraud victims left high and dry
At least 41% of users who lost their money as the result of financial cyber-fraud failed to get a single cent returned to them. This is according to a Kaspersky consumer security risks survey conducted by B2B International. In theory, even if scammers have managed to...