IBM, Synnex deal is big news for BPO
This week’s announcement of Synnex’s $505-million acquisition of IBM’s customer services business is big news for the customer relationship management (CRM) business process outsourcing (BPO) market, according to Margaret Goldberg, IT services analyst at Ovum. Synnex...Flat growth for EMEA disk storage
The external disk storage systems market value in Europe, the Middle East, and Africa (EMEA) remained almost flat in 2Q13, growing by 0,5% year on year to $1,77-billion, according to the latest EMEA Quarterly Disk Storage Systems Tracker from International Data...Etisalat goes big with M2M
Etisalat Group, a telecoms operator in the Middle East, Africa and Asia, has pioneered machine-to-machine (M2M) technology and is gearing up to showcase the industry’s potential. Khalifa Al Shamsi, chief digital services officer at Etisalat, says: “Having launched a...Android under the threat spotlight
In a short space of time, Android has claimed the lion’s share of the mobile market – in fact, more than 900-million Android mobile devices have now been activated. Unfortunately, this popularity has put a large target on the platform’s back. This popularity...Shock exec changes at Acer
In a move that caught the local industry by surprise, Hans Swart, country manager for Acer Southern Africa, yesterday announced his resignation from the company. Swart took up the position of country manager in November last year following the departure of Graham...